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Pay Online Terms and Conditions

 
Find out how to save when you prepay on budget.com  
In Summary:  Today, more than ever, travelers are looking for ways to manage their travel budget. Paying for your rental online makes sense, and these terms and conditions make it easy to understand.  

At most Budget locations in the U.S. and Canada, if you are a U.S. or Canadian resident you may reserve and pay toward your rental online at budget.com — and often you'll enjoy a discount for doing so.

  • A reservation payment on budget.com is a real-time transaction – the credit or debit card you use is immediately authorized and charged when you confirm your desire to prepay.
  • The method of prepayment cannot be changed after reservation confirmation.
  • When you pick up your prepaid rental:
    - All rental credentials required by the Budget location must be presented, and the name on those credentials must exactly match the name on the reservation. At a minimum, a valid driver's license and major credit or debit card in the driver's name is required.
    - Regardless of form of payment used at time of reservation, the Budget rental location’s credit and debit card hold rules will apply. While debit cards are an acceptable form of rental prepayment online, they may not always be accepted as payment for the credit hold required when you pick up your car. The card presented for the hold at pick up will be the card of record for the rental.
    - For security reasons, if you are unable to satisfy the credential or hold requirements at the location when you pick up your car, a new reservation must be made at the prevailing rate and you must request a refund for the original prepaid reservation on budget.com. A $50 processing fee will apply.
    - Read the terms and conditions in the online reservation process for debit card rules and hold amounts at your rental location.
     Making Changes to Your Prepaid Reservation
  • Reservation details that may not be changed include method of prepayment, name on the reservation, and some changes to rental location (see below). All other changes must be made via budget.com or at the counter when you pick up your rental. If your changes affect the total rate for the rental, the prepayment amount will not change. Underpayments will be handled at the counter at time of rental return, and overpayments will be refunded after the rental agreement is closed. Unfortunately, we can't promise that your prepaid daily car rate will apply if you lengthen or shorten your rental period.
  • Some Budget locations are not corporate-operated and do not have the ability to process prepaid reservations. For this reason, if you need to modify your reservation to change your rental location, the new rental location must be a corporate-operated location in the same country as the original rental. If you choose to modify your pick-up and/or return to a location in a different country or to one that can't process prepaid rentals, doing so will require cancellation of the original reservation along with a cancellation fee and re-booking of a new reservation at a new rate. Find out if your location is corporate-operated.
    Canceling a Prepaid Reservation
  • Before your rental pick-up time, you may cancel and request a refund online by entering your reservation number and last name into the appropriate fields when you view your reservation details on budget.com. Once the reservation is displayed, click the “cancel and request a refund” button and continue through the process to submit. We will review your request and credit you within approximately seven business days. Credits will be applied to the same card with which you prepaid. You will incur a $10 processing fee if you choose to cancel a prepaid reservation before the rental.
  • If you don’t cancel online before your rental pick-up time, you may go online and request a refund when you view your reservation details on budget.com. Once the reservation is displayed, click the “cancel and request a refund” button and continue through the process to submit the refund request. We will review the refund request and, if applicable, credit you within seven business days. Credits will be applied to the same card with which you prepaid. Requests for no-show refunds may be submitted up to six months after the rental pick-up date. If you request a refund for a no-show rental, you will be refunded the entire amount of the prepayment less a $50 processing fee.
    Free Gift Promotion with a Prepaid Reservation
  • After completing a prepaid reservation on budget.com and ordering a free Snapfish item, program participants must contact Snapfish directly with any questions about Snapfish redemption, item, delivery date, etc. Budget assumes no responsibility or liability for giveaway items or their fulfillment.
Find out more about how a Budget prepaid rental works.