Address:
579 Napier St, (Country), White Hills, VI, 3550, Australia
Phone:
(61) 3 5432 0496
Hours of Operation:
Sun 8:00 AM - 12:00 PM; Mon - Fri 7:00 AM - 5:00 PM; Sat 8:00 AM - 12:00 PM
Holiday Hours:
2024
GRAND FINAL DAY September
27 08:00AM - 12:00PM
MELBOURNE CUP November
5 08:00AM - 12:00PM
2025
NEW YEARS January
1 08:00AM - 12:00PM
CHRISTMAS HOLS December
25 - December
26
08:00AM - 12:00PM
Acceptance of Loss Damage Waiver relieves the renter and authorized additional drivers of financial responsibility if the Budget car is damaged or stolen while under rental contract. Using the vehicle in violation of any of the use restrictions listed on the rental agreement could void LDW and leave the renter fully responsible for any damage to the vehicle.
LDW is not available in all states and certain restrictions may apply in some states. At the time of rental, the customer must initial whether he/she accepts or declines the LDW and/or other optional services. LDW and other optional services must be signed for at the rental counter.
If LDW is not accepted, the customer may be responsible for up to the full fair market value of the car if it is damaged, vandalized or stolen during the rental. The customer may also be responsible for reimbursing Budget for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft (referred to as Loss Of Use) and any diminished value resulting from the accident.
Loss Damage Waiver is not offered for the following specialty vehicles - XA - Mystery Car Vehicle, XG - Luxury Elite Crossover, XH - Compact Elite Crossover Electric, or XK - Luxury Elite Electric.
NULLBudget accepts most major credit cards as credit identification at the time of rental. The renter's name must be on the credit card.
Accepted credit card list: Budget Charge Card, Budget International, American Express, Diner's Club, Diner's Club International, Discover, China UnionPay, JCB, MasterCard, Optima, and Visa. Some locations may not accept each of the referenced cards.
You may be subject to a credit check or present additional identification. Acceptable forms of additional identification are: Valid passport or travel visa, military identification, birth certificate, marriage license, ATM card with customer name printed on face of card, health care identification card with customer’s name printed on face of card or company/college/university identification with a photograph. In some cases, you may be required to present an alternate credit card.
At the time of rental, we will request an authorization on your charge card. While this hold is in place, the funds will not be available for your use. When the rental is over, we will process the reversal but the bank may take time to post it back to the account. The required credit card hold amount varies at this location. Please see the "Additional Fees and Credit Holds" section for the credit card hold amount.
Note: Prepaid credit cards are not acceptable methods of credit identification to pick up a car at any location. One of the above mentioned cards must be presented. Prepaid credit cards are accepted at time of return only.
Only customers ages 25 years and older may rent using a check/debit card. If you plan to use a check/debit card, please read the requirements below and bring all necessary documents with you at the time of rental. Note that all documents must be in the name of the renter. If you fail to comply with all necessary requirements, you will be unable to rent using a check/debit card.
1. Check/Debit Card Requirements: Participating locations will accept a Debit card, however, it must have an accepted bank processing logo (Visa, MasterCard, AMEX, Discover, etc) at the time of rental if you are at least 25 years of age. The check/debit card must be embossed with the renter's name. No pre-paid, loadable or payroll cards are accepted. The full deposit amount needed at the time of rental as noted in the "Additional Fees and Credit Holds" section must be available on the check/debit card account.
2. Car Groups: At the time of rental pickup, a check/debit card can be used for the required deposit for only these specific vehicle classes: Economy cars, Compact cars, Intermediate cars, Standard cars, Full-Size cars, Minivans, Intermediate SUVs, Standard SUVs, 12 & 15 Passenger Vans, Mid and Full Size Pickups, Small-Medium-Large Cargo Vans or Moving Trucks. A check/debit card cannot be used for any other vehicle classes.
3. Deposit Information: Budget will secure a deposit from your account as noted in the section entitled "Additional Fees and Credit Holds". Budget reserves the right in its sole discretion to request extra value based on certain factors as we deem appropriate. THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE. Upon returning the vehicle, Budget will refund the unused portion of the deposit subject to your banks procedures. The credit may take up to 2 weeks to be deposited by your bank. If you fail to return the vehicle as agreed, Budget will obtain additional deposits from your account to cover the rental charges. Budget is not responsible for any returned checks or overdrafts based on this policy. In the United States, check/debit cards can be used at the end for payment of rental charges. Prepaid debit/gift cards are accepted at time of return only.
4. Additional Qualifying Documents: In addition to a valid driver's license (see the "Driver's License Requirements" section for details) and bank-issued check/debit card embossed in the renter's name, one additional qualifying document with the same address as the driver's license is required. If the addresses do not match, a second qualifying document is required. Qualifying documents differ depending on if you are a Metro Atlanta resident or not. Qualifying documents cannot show a past due or negative account balance, negative account activity or disconnect notice.
- Metro Atlanta residents must bring a current copy (within the last 45 days) of renter's contracted cellular phone bill, home telephone or utility bill, bank statement, mortgage statement, paycheck stub or insurance statement/policy declaration showing their name and local address. Metro Atlanta counties include Bartow, Cherokee, Clayton, Cobb, Coweta, Dekalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Hall, Henry, Paulding and Rockdale.
- All Other Debit Card Renters may present an air travel confirmation indicating their return information (flight number/date/time) in lieu of the additional qualifying document as noted above.
5. Damage Coverage: For all bank-issued check/debit card customers, you must cover potential damages to our vehicle while out on rent. You can do this in one of three ways:
A. Loss Damage Waiver (LDW) - LDW can be purchased at the time of rental. LDW relieves the renter and authorized additional drivers of financial responsibility if the Budget car is damaged or stolen while under rental contract subject to compliance with all terms of the rental agreement.
B. Damage Deposit - Leave a $1500.00 damage deposit charged to the bank-issued check/debit card. The renter will then be held responsible for any and all damages to the Budget vehicle regardless of fault. The damage deposit may be applied to the cost of any damages.
C. Personal Insurance Policy - Present a current valid insurance card in the renter's name showing that full comprehensive and collision coverage transfers to cover the rental vehicle. This will be confirmed by a Budget representative by contacting a representative from the insurance company. If your insurance transfers to the rental, the LDW may be declined and the $1500.00 damage deposit waived.
At time of rental, driver must present a valid drivers license in the drivers name that includes photo identification. We will not accept a photocopy, electronic copy, fax or ticket in lieu of physical license in hand. All drivers must have a safe driving record. You may be asked to sign a driving record addendum or be subject to a computerized Department of Motor Vehicles check. Based upon such search, Budget reserves the right to deny a rental opportunity.
Military Extensions are honored as per the restrictions or limitations each issuing state allows.
Foreign licenses (any license issued outside of the United States) are acceptable as long as it can be determined that the document presented is a valid drivers license and must be accompanied by a valid passport. An international driving permit (IDP) issued in a country other than the U.S. will be accepted as an English translation of a foreign license. An IDP is not valid without the accompanying foreign license.
A major credit card is required when presenting a non-U.S. issued driver's license. Additional documentation, including return air travel itinerary and local address verification, may be required.
Information not available at this time, please check at time of rental.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Public liability insurance is with in accordance of the insurance laws of the country. Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.
The renters legal spouse may be added to the rental provided the spouse is at least 21 years of age. For anyone else to be added as an additional driver, the renter and the additional driver must be at least 25 years of age and a check/debit card cannot be used for the rental. The additional driver must be present with the required credentials to be added to the rental contract.
An additional driver fee of $13 per day will apply on the rental contract; this fee is not reflected on your budget.com reservation. The following are exempt from the additional driver fee but must meet all other driver requirements: the renters employer or fellow employee when on company business and renting under a corporate account, the renters legal spouse, the qualified driver of a renter with a disability who has completed the non-licensed renter form and some membership partners such as Costco, USAA, and AARP (refer directly to those member sites for additional information).
In order to rent a car, we will put a hold on your credit card or take a deposit on your check/debit card for the total estimated rental charges plus an additional amount to cover any unanticipated charges. A prepaid card is not an acceptable method of credit identification for this hold. While the hold or deposit is in place, the funds will not be available for your use. Once you return the vehicle, we will process a release of the unused portion of the hold subject to your bank's procedures. The hold could take up to 2 weeks to be released by your bank.
Initial credit card holds and check/debit card deposits will be processed at the time of rental to the debit or credit card account equal to the estimated rental charges, plus $80.00, plus one additional day of all charges, fees, and taxes OR a minimum of $300.00, whichever is greater. Certain Specialty and Luxury car classes may require a higher credit card hold. These fees and restrictions are not reflected on your budget.com reservation. For details, call the location directly.; THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE.
If the rental vehicle is not returned by the scheduled time as stipulated on the rental agreement and/or if the rental term is extended by the renter during the course of the rental, additional rental charges will be processed to the debit or credit card account.
We are not responsible for any returned checks or over-drafts due to our debit hold policy.
A debit/check card, prepaid card, credit card or cash can be used for payment of rental charges upon car return.
Except for a surcharge for renters under 25 years of age at some locations, your total rental rate is calculated based on the information provided at time of reservation. The rate is based on the exact parameters (location, dates, etc.) of your particular rental -- so changing any of your confirmed reservation parameters could result in a different rates, taxes and fees.
Quoted taxes and fees are subject to change which will affect your final total due at rental return.
Vehicles are rented on a daily (24-hour) basis. There is a 29-minute grace period for returns. After 29 minutes, a late charge + taxes will apply.
If you reserve any type of vehicle that requires a credit card hold and you no longer require the rental, you must cancel the reservation at least 24 hours before the scheduled pick-up time or you will be charged the greater of one day rental or a $75.00 fee.
The U.S. Government imposes a $5.00 per day Admin Rate Supplement (GARS) for U.S. Government rentals.
If you selected an Optional Product (coverages, GPS, child safety seat, Extended Roadside Assistance, XM Radio, etc.) with your rental:
>Prohibited use of your rental vehicle will void the Extended Roadside Assistance Option.
>You are responsible for replacement costs if the Optional Product or its components are lost, stolen or damaged. Products are charged on a daily (24-hour) basis. There is no grace period for returns, so full-day late charges will apply.
If you used a coupon for your reservation:
>Most savings are reflected in your quoted rate. If your rental meets all coupon terms, any additional rate adjustment will be made when you pick up your car.
>For an upgrade, your reserved car will be upgraded at time of rental subject to car availability. This upgrade may not be used in conjunction with any other coupon, promotion or deal.
>The value of your coupon has been deducted from the base rate (time and mileage) charges and is reflected in the approximate total. Paper coupons, however, may not be applied online and should be presented at the counter. Please refer to all coupons for the full terms. Restrictions may apply.
Once you have picked up the car, if you wish to extend the rental return date past your originally scheduled time, call the phone number on your rental contract. A service extension fee will apply and your original per-day rental rate may change. If you don't call to extend your rental within 7 hours of your originally scheduled return time, a late fee will apply.
If the vehicle is kept beyond the original due back date, without obtaining a valid extension in advance, an overstay fee will apply.
Budget at this location rents to customers ages 21 years old and up. See below for specific requirements and restrictions by age category:
Customers 21-24 years old -
Customers 25 years and older -
Renter will pay for or replace all fuel provided by Budget. The refueling charge is determined by multiplying the number of gallons needed to refill the tank (to the same levels when received) times the dollar-per-gallon rate specified on the rental agreement. Renter agrees that the number of gallons needed to refill the tank may be estimated by the fuel gauge reading or the miles driven. If you refuel, please do so within 5 miles of the return location and save your receipt for verification purposes.
At time of pickup, all drivers must present a valid driver's license in their name (see "Driver's License Requirements" section for complete details).
- If the driver's license is not issued from the U.S., then the renter must also present a valid passport or Canadian enhanced license and a travel itinerary showing proof of return to the resident country.
- If the country of residence on the renter's credentials does not match the country indicated on the reservation, the rental rate will change.
- You may be asked to sign a driving record addendum or be subject to a computerized Department of Motor Vehicles check. All drivers must have a safe driving record or Budget reserves the right to deny the rental.
At time of pickup, renter must present one of the following credentials:
- A valid credit card in the renter's name. See the "Credit Card Policies" section for complete details.
- A valid debit card in the renter's name (at participating locations). If using a debit card, additional documentation may be required. See the "Debit Card Policies" section for complete details.
Note: A prepaid, loadable charge card or gift card is not an acceptable credential.
When using some offer codes, you must provide association, corporate, or government credentials to prove eligibility for the special rate/benefit.
Keep your reservation confirmation number because it is necessary for modification, cancellation or refund requests.
Once your scheduled pick-up time passes, reservation changes cannot be made online.
Towing is not permitted. Vehicles cannot be used to tow or push anything. A trailer hitch cannot be installed on the vehicles.
Travel into Canada or Mexico is not allowed.
ALL RENTALS: must be returned to the originating rental location unless authorized, in advance, as evidenced in writing on the rental agreement. Vehicles returning to an unauthorized location will be subject to a drop charge equal to $0.75 per mile driven or $500, whichever is greater, and a rental rate surcharge. Any unauthorized drop fee should not exceed $2000 regardless of mileage. Based on availability, one-way rentals may be allowed to some U.S. cities. Vehicles at this location cannot travel into: Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island and Vermont.
Traffic and Toll Violations
Renter assumes responsibility for any and all tolls, parking and traffic violations during the term of the rental. Renter hereby authorizes Budget to release his/her rental and charge card information to Verra Mobility, or other similar contracted processor, for the exclusive purpose of processing and billing for tolls; fines, penalties and fees (violations). Renter agrees to pay, upon billing, an administrative fee up to $50 for EACH unpaid violation incurred during the term of this rental. Renter understands and acknowledges that this automatic payment of violations may cause renter to lose the ability to contest violations and fines. Renter also agrees to pay the cost of a flat, daily convenience fee of $3.95 per day during the rental once an e-Toll transaction occurs, even if there are no additional e-Toll transactions. This is in addition to the actual cost of the toll(s). The rental period service fee for e-Tolls is capped at $19.75 per rental month of a rental agreement. Renters can avoid the daily e-Toll convenience fee by using their own electronic toll device, or by avoiding cashless tolls and paying all tolls in cash. Renter agrees to indemnify and hold us and Verra Mobility or other similar contracted processor, harmless for any tickets, citations, fines, penalties and administrative fees.