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Rent a Car at Bourgas Downtown

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Bourgas Downtown (B2G)

Address:

11 Shar Planina Street, Burgas, XX, 8000, Bulgaria

Phone:

(359) 899 700 006

Hours of Operation:

Mon - Fri 10:00 AM - 5:00 PM

Holiday Hours:


2024
CHRISTMAS 24   December  24 - December  27  closed - closed

2025
NEW YEAR 25   January  1 - January  3  closed - closed

Location Information
General Directions
COUNTER: Located behind the Burgaski Svoboden University. CARS: On-site. RETURNS: Same as pickup. AFTER-HOURS RETURNS: If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff. You may return the vehicle out of hours if you request this at the time of booking. There is no charge for this service.
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the Drop Box located in the Returns area. Remember to take your personal belongings with you.

Terms and Conditions

Prepay Rules
  • Retain your reservation confirmation number as it is necessary for modification, cancellation or no-show refund requests. Changes to your prepay reservation must be made either on Budget.com, Budget.com.au or Budget.co.nz or at the rental counter. At time of change, current rates, taxes and fees apply.
  • Your credit or debit card will be charged upon reservation confirmation. Method of prepayment toward your rental may not be changed after confirmation.
  • Debit cards are not accepted at some Budget locations and are not a recommended form of prepayment.
  • While a debit or prepaid charge card is an acceptable form of rental prepayment online, they may not be accepted for the credit hold required when you pick up your vehicle.
  • Please review the terms and conditions on our confirmation page regarding credit or debit card acceptance at the location. To release the vehicle to you at time of pick-up, all rental terms and conditions must be met, regardless of your original prepayment.
  • Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a vehicle at any location. One of the above mentioned cards must be presented. Prepaid Debit/Gift cards are accepted at time of return only.
  • The same credit or debit card used to complete an online Pay Now reservation must be presented at the rental pick-up counter as a form of identification.
  • Generally, at the time of rental, we'll require an authorization hold on your credit card or debit card. A prepaid charge card is not accepted for this required hold.
  • The card presented at pickup will be the card of record for the rental.
  • If you use a debit card at a location that accepts them, we will perform a credit check to ensure credit worthiness before releasing the vehicle and you must also present a second form of current identification.
  • Prepaid reservations are only offered at participating locations.
  • Upon paying your rental with a Debit Card, Budget will generally request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole, discretion, to request extra value based on certain factors as we deem appropriate. Some exceptions may apply. THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE.
  • If you selected Fuel Service Option, fuel price isn't included in your reservation total, but prevailing market rate will be added when you return your vehicle .
  • Budget accepts most major credit cards as credit identification at the time of rental. Accepted credit cards: Budget Charge Card, American Express, AT&T Capital, Diner's Club Intl, Discover, China Union Pay, GE Capital, JCB, MasterCard, PHH, Sears and Visa. Some locations may not accept each of the referenced cards.
  • Coupons may be applied to prepay rentals. Vouchers or Budget rental certificates cannot be used in conjunction with a prepay reservation.
  • Gift Cards (Budget or any other) are not allowed on prepay reservations.
  • When the rental is over, we will process the reversal but the bank may take time to post it back to the account - unless you already paid toward your rental, in which case the hold will be only $100 USD. While this hold is in place, the funds will not be available for your use.
  • Budget is not responsible for any returned checks or overdrafts based on this policy.
  • Your quoted rental rate is based on the exact parameters (locations, dates, etc.) of your particular rental - changing your confirmed reservation parameters could result in a different rate.
  • There is no fee for making the following changes: vehicle type, options (GPS, protections, etc.), rental period dates/times, adding other drivers, switching between participating prepay pick-up locations within the same country. To change to a non-participating location or one outside of the original pick-up country, you must cancel your original reservation (with applicable cancellation fee) and re-book at then current rates.
  • Non-permissible changes include: method of prepayment; name on reservation; changing your pick-up to a non-participating prepay location or one outside of the original pick-up country. If you still wish to make these changes, you must cancel your original prepay reservation with applicable cancellation fee and re-book at then current rates.
  • At time of rental pick-up, location rental qualification rules apply. The name on all rental credentials (license and credit or debit card) must match the name on the reservation. If the names do not match, it is deemed a non-permissible change to your prepay reservation and must follow procedures to cancel and re-book at then current rates (with applicable cancellation or no-show fees).
  • At the time of pick up, driver must present a valid driver's license and credit card (or debit card at participating locations) in the driver's name. A prepaid charge card is not an acceptable credential. All drivers must have a safe driving record.
  • At time of pick up, driver must present a valid, drivers license and credit or debit card in the driver's name. If the drivers license is not U.S.-issued, you must present your drivers license and either a passport or a Canadian enhanced license in the driver's name.
  • At the time of rental, the renter or authorized driver may be subject to an electronic DMV check from the issuing state of the driver's license, or may be asked to sign a declaration attesting to specific criteria.
  • Positive identification in addition to your driver's license may be required.
  • Your total rental rate is calculated based on the information provided at time of reservation.
  • Vehicles are rented on a daily (24-hour) basis. There is a 29-minute grace period for returns. After 30 minutes late, a 3/4-day late charge + $.01 + taxes apply. After 90 minutes late, full-day late charges + taxes apply. There is no grace period for rental fees, surcharges and optional equipment or protections charges, so full-day late charges will apply for these items.
  • Extensions or late returns result in additional charges.
  • Rather than requiring customers to be 25 to rent, Budget now rents to customers between the ages of 21-24 with a valid credit card and driver's license. At time of rental, we will automatically apply an additional underage surcharge for these drivers.
  • The collection, use and retention of your information, including your personally identifiable information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject to our Privacy Notice.

Cancellation Policy

  • Changes to a reservation must be done at Budget.com, Budget.com.au, or Budget.co.nz using the "Modify/Cancel" option.  Any changes to the reservation may impact the rental charges.  If a prepaid reservation is cancelled more than 24 hours before the pickup time, a $50.00 USD cancellation fee will be assessed.
  • If you need to cancel during the 24 hour period prior to the scheduled pick-up time, we will refund the full prepaid amount less a $150 USD processing fee. 
  • If you do not cancel the reservation prior to the time of pick-up and the rental vehicle is not picked up on the rental date, no portion of the prepaid amount will be refunded.
  • If you return the vehicle before the original return date (early return), you will not be refunded any portion of the payment.
  • All refund requests must be submitted within six months of the scheduled rental pick up date. No refunds will be granted after this six month window.
  • Underpayments will be handled at the counter at time of rental return. Unfortunately, we can't promise that your prepaid daily vehicle rate will apply if you change vehicle types, lengthen or shorten your rental period or change your pick up location.
  • Upon returning the vehicle, Budget will process a release of the unused portion of the hold subject to your bank's procedure. This hold may take up to two weeks to be released by your bank.
  • If you have already paid toward your rental using a debit card, we will reverse any hold when the rental is over. The bank, however, may take time to post it back to your account. While this hold is in place, the funds will not be available for your use.

Supplemental Liability Insurance

Supplemental Liability Insurance is not available at this location.


Optional Coverages

If Collision Damage Waiver (CDW) is not taken customer will be liable for the full market value of vehicle in case of damage.  Purchase of CDW reduces liability to an amount between 360.00 EUR and 1,680.00 EUR depending on car group rented.
If Theft Protection (TP) is not taken customer will be liable for the full market value of vehicle in case of theft. Purchase of TP reduces liability to an amount between  360.00 EUR and 1,680.00 EUR depending on car group rented for theft of parts or all of the Budget vehicle.

In case of damage or theft to the rented vehicle, a police protocol or a mutual agreement statement is required.  Otherwise, all additional insurances, reducing your responsibility will be invalid. In case no other vehicle/participant is involved in the accident and the police has refused to attend the scene, the customer must provide the reference number from his call with the police.
If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess.  Just ask at the Budget rental desk when you collect your car. 

Global insurance coverages are always subject to change. Please verify at time of rental.


Credit Card Policies

Budget Bulgaria accepts the American Express, Budget Charge Card, Budget International, Diners Club, Mastercard / Access / EuroCard, Visa. A credit card in the name of the main driver must be produced at the time of rental. It is forbidden to provide credit card information by phone or email. Physical copy of the credit card must always be presented at both pick up and drop off. Two (2) major credit cards are required when renting the following car groups: N, J, P and L.

Security Deposit / Pre-Authorisation:  Estimated cost of the rental plus a Security Deposit / Pre-Authorisation amount of between 420.00 EUR and 1680.00 EUR, depending on car group rented.


Debit Card Policies

Debit cards are not accepted.


Drivers License

 A valid driving license from the renters country of residence must be presented in person at the time of rental. This license must have been held for at least one year prior to the rental pick-up date. Each driver must show photographic proof of identity and their passport at the start of the rental. For countries outside of the European Union, an International driving licence in roman alphabet is mandatory. Both forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental. In case the customer / additional driver from a non EU country has no valid international driving license, issued  in accordance to the Vienna Convention on the Law of Treaties (VCLT), their national driving license must  have an official  translation in Bulgarian language. If such a translation is missing, a one - time fee of 24 EUR applies for a standard translation of the driving license. Keep in mind that the translation may not be recognized or accepted by some Bulgarian institutions


Public Liability and Property Damage

Public liability insurance is with in accordance of the insurance laws of the country. Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.


Additional Driver Policy

Additional drivers  must meet the same requirements as the primary driver.   Additional driver fee EUR 3.60 per day, with a maximum charge of EUR 25.20.


Age Requirements

At this location the minimum age is 21 for all car groups, except for the following: minimum age is 25 for car groups E,F,G,J,K,L,M,N,O and P. Maximum age is 75 years.  A Young Driver fee will apply to drivers between the ages of 21 and 24.  The Young Driver fee of 24.00 EUR per day per driver, with a maximum 72.00 EUR per rental per driver.


Estimated Totals

Estimated total includes base rate, taxes, and surcharges. Items such as coupon discounts, child safety seats and gas are NOT included in the estimated total. Optional coverages and one-way fees are subject to tax in certain locations. This tax is not reflected in the Estimated Total.

Estimated total is subject to change based upon exchange rates at the time of rental.


Fuel Policy

Specific information is not available at this time.


Meet Late Arrival

During Office Hours
Delivery and collection within city limits and up to 10 km from the Budget location is available free of charge.

For delivery > 10 km from Budget rental location a charge of EUR 0.72 / km will apply
For collection > 10 km from Budget rental location a charge of EUR 0.72 / km will apply.

Out of Office Hours

 

Any change to the reserved rental period (or agreed upon at the time the vehicle was picked up) will result in a change in the applied rate.

If you are late for pick-up, your rental is guaranteed for 1 hour. After this time your reserved car may be released and provided to another customer. If you have provided a correct flight number and your flight is delayed, your rental is guaranteed for 2 hours after the actual flight arrival.

In the event of delayed flights, if the vehicle is picked up outside working hours, a meet late arrival surcharge between EUR 24.00 and EUR 48.00 applies.

Out of Office Hours - Collection
It may be possible to collect the vehicle out of office hours. This must be requested at the time of booking or at least 24 hours prior to the pick-up time.

Sofia Airport locations (T1 and T2), the charge is EUR 48.00 after closing hours. For all other locations the charges are: within 1 hour after closing hours - EUR 24.00; up to two hours - EUR 36.00; over 2 hours - EUR 48.00.

We need the following information when you make your booking.

  • Flight number
  • Contact telephone number
  • Credit card details

Out of Office Hours - Return
If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of the Budget staff.

You may return the vehicle out of hours if you request this option at the time of booking. There is no charge for this service.

Instructions to return your vehicle outside of office hours: There are drop-off boxes available at the airport offices into which keys and documents should be placed.

Sofia Airport T1 only - customers arriving at Terminal 1 should take the shuttle bus to Terminal 2 (Arrivals Hall) where the Budget counter is situated.

Sofia Airport T2 only - Upon accessing the Sofia airport (SOF) premises through the first main barrier gate, the renter is allowed a 15-minute grace period to reach the rent-a-car parking lot and to check-in. Failure to check-in within the grace period will result in a fee of Euro 8.00 per hour until the car was properly parked at the allocated Budget parking spaces. The fee is added to the total charges in the rental agreement and is due by the renter's payment card.


One Way Rentals

If you want to pick up the vehicle and return it to a different location, an additional fee will be payable.

If you asked for a one-way rental when you booked, the fee will be included in your total rental price.

If you didn't ask for a one-way rental when you booked and you want to return the vehicle to a different location in the same country, you can expect to pay an additional fee of between EUR 72.00 and EUR 216.00.

Drop offs at a different location must be agreed with us in advance. Please contact us if you would like to understand what additional fee will apply to a one-way rental in circumstances where it didn't form part of your original rental agreement.

International one ways are on request only and subject to additional charge. Contact the rental station for approval, price details and additional information.

If you did not request a one-way rental but return the vehicle to a different location, you will be charged a one-way fee at the 'pay at location' prices available on the day you return the vehicle.


Returns

Sofia Airport Terminal 2 Entry Ticket 
Please make sure to leave the parking entry ticket or card at the counter when returning the vehicle.
Otherwise you will be charged a fee 24.00 EUR  (taxable).


Travel Into Other Countries

Available on Request Only.   Authorization from Head Office is a requirement at least 3 working days prior car pick-up date.

  • The customer must send scanned copies of passport and driving license to reservations@budget.bg, 3 working days prior car pick-up date.
  • The price depends on the countries of visit and length of rental, not the car group taken.
  • Allowed into the following countries with prior consent from the office.
  • For traveling into other countries in EU the price is EUR 78.00
  • For traveling into countries not in EU the price is EUR 102.00, except for the European territories of Turkey, for which the price is EUR 240.00.
  • Travelling abroad to the following countries is forbidden: Albania, Afghanistan, Belarus, Bosnia and Herzegovina, Georgia, Iraq, Montenegro, Moldova, Russia, Ukraine, Kosovo and the Asian territories of Turkey.
  • The following rules are applicable to Cross Border Rentals:
    • For rentals up to 10 days in length mileage is limited to 2,500km
    • For rentals between 11 and 30 days in length mileage is limited to 4,000km
    • The renter will be charged between EUR 0.10 and EUR 0.55 per km for additional mileage depending on car group taken.
    • It is forbidden to travel off road or to transport the vehicle by ship or ferry
    • For travelling to the European territories of Turkey the following additional rules apply.
    • Travelling abroad to the following countries is forbidden: Albania, Afghanistan, Belarus, Bosnia and Herzegovina, Georgia, Iraq, Montenegro, Moldova, Russia, Ukraine, Kosovo and the Asian territories of Turkey.