Cancellation Policy
Supplemental Liability Insurance is not available at this location.
Damage Waiver
In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).
Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged (or the amount you pay to replace any keys, accessories or vehicle documents that are lost, stolen or damaged).
The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form.
Normally between BHD 8.00 and BHD 13.00 per day (if not included as standard) If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days.
Super Damage Waiver (SCDW)
An excess reduction product which reduces your damage waiver excess to zero (or, if higher, the amount shown on your Rental Agreement Form).
Normally between BHD 13.00 and BHD 19.00 per day (charged for a max 10 days to cover rental up to 30 days).
Theft Protection waiver (TP)
In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).
Theft Protection waiver reduces the amount you pay if the vehicle is stolen during the rental period.
The amount you pay will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form.
Normally between BHD 8.00 and BHD 13.00 per day (if not included as standard) charged for a max 10 days to cover rental up to 30 days.
Super Theft Protection waiver (STP)
This protection reduces the amount you pay to zero if the windscreen is damaged while you’re renting the vehicle. Having windscreen protection also means you won’t pay a Damage/Loss/Repair Processing Fee.
Normally BHD 3.00 per day (charged for a max 10 days to cover rental up to 30 days)
Damage/Loss/ Repair Processing Fee
A valid police report from the Bahrain traffic department is mandatory for all damages/accidents including cases where the renter opts for CDW/SCDW. Failure to produce the police report will result in customer having to pay the actual cost of damage repairs on the vehicle.
Replacement keys will be charged at between BHD 70.00 and BHD 170.00 dependent upon make/model/age of vehicle.
Windscreen Protection
This protection reduces the amount you pay to zero if the windscreen is damaged while you're renting the vehicle. Having windscreen protection also means you won’t pay a Damage/Loss/Repair Processing Fee.
Normally BHD 3.00 per day (charged for a max 10 days to cover rental up to 30 days)
We accept:
Maestro cards, Visa Electron cards, Cirrus cards, JCB cards, any pre-paid cards even if they carry the Visa or MasterCard logo or any other cards not listed above. We do not accept Digital Payments
Cash is accepted to pay for the rental charges only.
Pre-authorisations and Security Deposits
Unless confirmed otherwise, the amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:
(The vehicle rental price* + BHD 150.00 **) MINUS (Any sum you have already paid when making a "Pay Now" booking)
* The "vehicle rental price" includes the vehicle rental cost and all optional extras you've requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any "Pay at Location" amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).
** If you buy our "Fuel Up Front" product, we will reduce the BHD 150.00 by the amount we charge you for the "Fuel Up Front" product
The BHD 150.00 is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:
costs to refuel the vehicle (where relevant).
additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period or to the agreed return location.
any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or
costs incurred as a result of exceeding any relevant mileage restrictions.
Debit cards may be used to pay rental charges only.
Debit cards may not be used for the deposit.
The following debit cards are accepted: Delta and Maestro/Switch
Each driver must show photographic proof of identity and their passport at the start of the rental. All drivers must present a full and current driving licence which has been held for at least 1 year. The licence must be valid for use in the renting country.
If your licence was issued outside the European Community you must provide an International Driving Licence. Your driving licence must be valid according to the rules imposed by the Directorate of Traffic- Kingdom of Bahrain. In some cases the international license may require to be stamped by Bahrain Traffic Department prior to vehicle being issued
Public liability insurance is with in accordance of the insurance laws of the country. Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.
Additional Driver must meet the same requirement as the primary driver. Must be present at the time of pickup. Additional Driver charge: 2.00 BHD + tax per day per additional driver, maximum Charge: 25.00 BHD + tax per rental per additional driver.
At this location, the minimum age is 21 for all car groups. The maximum age is 65.
We recommend you check the Internet to find out about any restricted areas before you travel. If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle. We are unable to tell you about any other restricted areas.
If a fine or charge is sent to us because you haven’t paid a charge or complied with the law, we will take payment for
Keeping the vehicle interior clean
Please note the following:
If you have an accident
If you do not complete a required accident report form, or we find out the accident report form contains any significant missing or incorrect information, then you will be charged an accident processing fee may vary.
Specific information is not available at this time.
The General Conditions provide more information about what happens if you want to extend your rental, or if you do not return the vehicle to us as agreed.
A grace period of 2 hours is applicable for late returns. If you fail to extend your rental and are late in returning the vehicle beyond the grace period, we will charge you the rental amount for the extra day's usage until the vehicle is returned.
Vehicles at this location are not allowed to travel outside of the country. One-way rentals are also not permitted.