Rent a Car at Henry E Rohlsen Airport (STX)

• Retain your reservation confirmation number as it is necessary for modification, cancellation or no-show refund requests. Changes to your prepay reservation must be made either on Budget.com, Budget.com.au or Budget.co.nz or at the rental counter. At time of change, current rates, taxes and fees apply.
• Your credit or debit card will be charged upon reservation confirmation. Method of prepayment toward your rental may not be changed after confirmation.
• Debit cards are not accepted at some Budget locations and are not a recommended form of prepayment.
• While a debit or prepaid charge card is an acceptable form of rental prepayment online, they may not be accepted for the credit hold required when you pick up your vehicle.
• Please review the terms and conditions on our confirmation page regarding credit or debit card acceptance at the location. To release the vehicle to you at time of pick-up, all rental terms and conditions must be met, regardless of your original prepayment.
• Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a vehicle at any location. One of the above mentioned cards must be presented. Prepaid Debit/Gift cards are accepted at time of return only.
• The same credit or debit card used to complete an online Pay Now reservation must be presented at the rental pick-up counter as a form of identification.
• Generally, at the time of rental, we'll require a credit card hold of total estimated charges or $200 USD, whichever is greater. If you have prepaid with a debit card, the hold is only $100 USD. A prepaid charge card is not accepted for this required hold.
• The card presented at pickup will be the card of record for the rental.
• If you use a debit card at a location that accepts them, we will perform a credit check to ensure credit worthiness before releasing the vehicle and you must also present a second form of current identification.
• Prepaid reservations are only offered at participating locations.
• Upon paying your rental with a Debit Card, Budget will generally request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole, discretion, to request extra value based on certain factors as we deem appropriate. Some exceptions may apply. THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE.
• If you selected Fuel Service Option, fuel price isn't included in your reservation total, but prevailing market rate will be added when you return your vehicle .
• Budget accepts most major credit cards as credit identification at the time of rental. Accepted credit cards: Budget Charge Card, American Express, AT&T Capital, Diner's Club Intl, Discover, China Union Pay, GE Capital, JCB, MasterCard, PHH, Sears and Visa. Some locations may not accept each of the referenced cards.
• Coupons may be applied to prepay rentals. Vouchers or Budget rental certificates cannot be used in conjunction with a prepay reservation.
• Gift Cards (Budget or any other) are not allowed on prepay reservations.
• Most U.S. locations also accept bank debit cards with the Visa or MasterCard logo as credit identification at the time of rental if you are at least 25 years of age. In most cases, U.S. locations will perform a credit check for debit card renters to determine credit worthiness at the time of rental. The renter must meet Budget' minimum criteria in order to rent.
• When the rental is over, we will process the reversal but the bank may take time to post it back to the account - unless you already paid toward your rental, in which case the hold will be only $100 USD. While this hold is in place, the funds will not be available for your use.
• Budget is not responsible for any returned checks or overdrafts based on this policy.
• Your quoted rental rate is based on the exact parameters (locations, dates, etc.) of your particular rental - changing your confirmed reservation parameters could result in a different rate.
• There is no fee for making the following changes: vehicle type, options (GPS, protections, etc.), rental period dates/times, adding other drivers, switching between participating prepay pick-up locations within the same country. To change to a non-participating location or one outside of the original pick-up country, you must cancel your original reservation (with applicable cancellation fee) and re-book at then current rates.
• Non-permissible changes include: method of prepayment; name on reservation; changing your pick-up to a non-participating prepay location or one outside of the original pick-up country. If you still wish to make these changes, you must cancel your original prepay reservation with applicable cancellation fee and re-book at then current rates.
• At time of rental pick-up, location rental qualification rules apply. The name on all rental credentials (license and credit or debit card) must match the name on the reservation. If the names do not match, it is deemed a non-permissible change to your prepay reservation and must follow procedures to cancel and re-book at then current rates (with applicable cancellation or no-show fees).
• At the time of pick up, driver must present a valid driver's license and credit card (or debit card at participating locations) in the driver's name. A prepaid charge card is not an acceptable credential. All drivers must have a safe driving record.
• At time of pick up, driver must present a valid, drivers license and credit or debit card in the driver's name. If the drivers license is not U.S.-issued, you must present your drivers license and either a passport or a Canadian enhanced license in the driver's name.
• At the time of rental, the renter or authorized driver may be subject to an electronic DMV check from the issuing state of the driver's license, or may be asked to sign a declaration attesting to specific criteria.
• Positive identification in addition to your driver's license may be required.
• Your total rental rate is calculated based on the information provided at time of reservation.
• Vehicles are rented on a daily (24-hour) basis. There is a 29-minute grace period for returns. After 30 minutes late, a 3/4-day late charge + $.01 + taxes apply. After 90 minutes late, full-day late charges + taxes apply. There is no grace period for rental fees, surcharges and optional equipment or protections charges, so full-day late charges will apply for these items.
• Extensions or late returns result in additional charges.
• Rather than requiring customers to be 25 to rent, Budget now rents to customers between the ages of 21-24 with a valid credit card and driver's license. At time of rental, we will automatically apply an additional underage surcharge for these drivers.
• Additionally, the following restrictions also will apply for renters between the ages of 21-24: Renters of luxury vehicles , mini-vans, 12-passenger vans, specialty vehicles , full-size SUVs and premium SUVs will not be permitted.
• The charge for additional drivers is $10-per-day USD per additional driver.
• The following are exempt from additional driver charges: renter's employer or regular fellow employee when on company business; renter's spouse or domestic partner; disabled renters who have completed the non-licensed renter form.
• The collection, use and retention of your information, including your personally identifiable information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject to our Privacy Notice.

Cancellation Policy

• Changes to a reservation must be done at Budget.com, Budget.com.au, or Budget.co.nz using the "Modify/Cancel" option.  Any changes to the reservation may impact the rental charges.  If a prepaid reservation is cancelled more than 24 hours before the pickup time, a $50.00 USD cancellation fee will be assessed.
• If you need to cancel during the 24 hour period prior to the scheduled pick-up time, we will refund the full prepaid amount less a $150 USD processing fee. 
• If you do not cancel the reservation prior to the time of pick-up and the rental vehicle is not picked up on the rental date, no portion of the prepaid amount will be refunded.
• If you return the vehicle before the original return date (early return), you will not be refunded any portion of the payment.
• Underpayments will be handled at the counter at time of rental return. Unfortunately, we can't promise that your prepaid daily vehicle rate will apply if you change vehicle types, lengthen or shorten your rental period or change your pick up location.
• Upon returning the vehicle, Budget will process a release of the unused portion of the hold subject to your bank's procedure. This hold may take up to two weeks to be released by your bank.
• If you have already paid toward your rental using a debit card, we will reverse any hold when the rental is over. The bank, however, may take time to post it back to your account. While this hold is in place, the funds will not be available for your use.

Supplemental Liability Insurance is not available at this location.

Purchase of Loss Damage Waiver LDW varies with the type of credit identifcation used.

When using a Debit Card:  Purchase of LDW is mandatory.  There is a $500 deductible for car groups: B, C, D, and F for damages to the vehicle. There is a $1,000 deductible for car groups: E, H, I, and J for damages to the vehicle. There is a $1,500 deductible for car groups: G, K, L, M, N, O, and X for damages to the vehicle.

When using a Credit Card:  Purchase of LDW is optional. Purchase of LDW relieves the renter of all financial responsibility to the vehicle.  If LDW is declined, the renter is responsible for up to the full value of the vehicle.

Budget in this country accepts Budget charge cards, American Express, Discover, MasterCard, Visa.

Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.

Additional Charge Card Hold: 

The authorization hold for credit cards and debit cards (at participating locations) will be the estimated rental charges plus $200.00. If the customer prepaid the rental, the authorization hold will be $250.00.

 

Debit cards are accepted with the following restrictions:

• An authorization of the estimated rental charges will be obtained on the debit card. Plus an additional:
  • 300.00 USD for car groups B, C, D, F
  • 500.00 USD for car groups E, I, J, H
  • 750.00 USD for car groups L, M
  • 1000.00 USD for car groups G, K , N, O, X
• Customer using a debit card must purchase the prepaid gas option.
• Customer using a debit card must accept LDW Waiver.  See Insurance and Waivers for details.

 

 

 

 

A valid U.S. and Non U.S. Driver's license accepted. (Local permit not required).

All drivers must meet the same restrictions as the primary driver.  An Additional Driver fee of 9.95 USD per day, 50.00 USD weekly/maximum will apply for each additional driver, plus tax.  No fee for spouse. Additional drivers ages 22-24 years of age will be charged a young driver surcharge in addition to the additional driver fee 

At this location, the minimum age is 22 for all car groups.  Maximum age is 72 for all car groups. 
A 20.00 USD underage fee will apply per rental day for renters ages 22 and 23. 
A 10.00 USD underage fee will apply per rental day for renters ages 24.

Customers in the military can rent at the age of 21with a valid military ID. The underage fee only applies for 21 & 22 years olds in the military.

A full tank of gas is provided at the time of rental and the vehicle should be returned with a full tank of gas to avoid additional charges. There are no refunds for unused gas.

The Additional Driver must: Meet minimum age requirements. age surcharge and or coverage requirements may apply for underage drivers. Be present at the time of rental. Present valid drivers license. Pass DMV check or sign driving record addendum (where applicable). Sign the additional driver form. Additional Driver Fee: 9.95 USD per day to a maximum $50.00, per additional driver.

Cars can be returned to other Budget locations within the same cities. 
One-way rentals are subject to availability and one-way fees may apply. 
Vehicles are not available for one way rentals outside this country. 

Cross Border Traffic is not allowed. Exception: Cross border is allowed into Guatemala and Honduras with an additional charge of 50.00 USD, plus tax.