Address:
Ul Graniczna 190, Wroclaw, XX, 54-530, Poland
Phone:
+48 22 113 91 00
Hours of Operation:
Sun 12:00 PM - 12:00 AM; Mon 8:00 AM - 12:00 AM; Tue - Fri 8:00 AM - 9:00 PM
Holiday Hours:
2024
CHRISTMAS DAY December
25 10:00AM - 06:00PM
BOXING DAY December
26 10:00AM - 06:00PM
2025
EPIPHANY January
6 10:00AM - 06:00PM
CHRISTMAS EVE December
24 08:00AM - 06:00PM
NEW YEAR EVE December
31 10:00AM - 06:00PM
NEW YEAR January
1 08:00AM - 06:00PM
If flying in, the rental counter is within the terminal with a short walk to the car lot.
Cancellation Policy
Supplemental Liability Insurance is not available at this location.
Collision Damage Waiver (CDW) is mandatoryThe customer's liability is reduced to an amount ranging from PLN 1599.00 to PLN 4797.00, depending on the car group rented.
Theft Protection (TP) is mandatory With the purchase of TP, the customer's liability is reduced to an amount ranging from PLN 1599.00 to PLN 4797.00, depending on the car group rented.
Global insurance coverages are always subject to change. Please verify at time of rental.
Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess. Just ask at the Budget rental desk when you collect your car.
A major credit card in the name of the primary driver must be produced at the time of rental. This location accepts Budget Charge Cards, American Express, Diners Club, JCB, Mastercard, Visa.
We do not accept Digital Payment Cards.
Debit cards are not accepted.
Do I need to bring my driving license with me?
Yes. All drivers must bring all parts of their valid driving license with them. They must bring both their driving license and either an international driving license or an official English translation, by a notary, of their driving license if:
In addition to the driving license in the form of a physical document, the driving license in Poland is represented by a digital mPrawo Jazdy. We accept mPrawo Jazdy for renting a vehicle in Poland and verify its validity through mWeryfikator application. ATTENTION: A driving license in a form of physical document is obligatory outside Poland, lack of it may result in a penalty for which we are not responsible.
We do not accept digital driving licenses.
Is there a minimum length I must have held my license for?
Yes. All drivers must have held their licenses for at least 1 year. If a license does not show the driver has held it for the minimum period, then they must provide evidence, such as:
Additional drivers must meet the same requirements as the primary driver. Charge for each ADR is EUR 18.45 (tax included).
At this location the minimum age is 21 for all car groups A, B, C, D, I, J, M and N, minimum age is 28 for all other car groups. No maximum age.
Young drivers fee of PLN 30.75 per day, maximum PLN 153.75 per rental will apply to renters between 21 and 25 years.
Estimated total includes base rate, taxes, and surcharges. Items such as coupon discounts, child safety seats and gas are NOT included in the estimated total. Optional coverages and one-way fees are subject to tax in certain locations. This tax is not reflected in the Estimated Total.
Estimated total is subject to change based upon exchange rates at the time of rental.
Should I bring the vehicle back with a full tank of fuel?
Yes. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up,usually a full tank as shown on the factory-installed fuel gauge. We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you don't return the vehicle with a full tank and you can't show us a receipt for fuel we will charge you.
Fuel Options
I plan to travel more than 75 miles and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever's left in the tank (even if it's virtually empty) so long as the engine still runs.
How do I calculate the cost of Fuel Up Front?
Depending on where you're renting, this cost could be up to PLN 3.00 per liter below the average fuel price at the start of your rental period - as stated on this EU fuel index. However, you don't get a refund for any fuel you don't use, unless you return the vehicle with a full tank of fuel, in which case we will refund the Fuel Up Front charge.
Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.
I plan to travel less than 76 miles, do I still need to fill up?
Yes, often the fuel gauges still look "full", so we ask you to fill up the tank near the return location and show us a copy of the receipt. If you don't have time to fill up the tank, or can't show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you.
How much is EZ Fuel?
You pay fixed fee of PLN 61.50.
What are my options if I don't return the vehicle full and haven't bought Fuel up Front?
Pay on Return will apply if you have driven more than 75 miles and:
How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturer's stated fuel tank capacity.
We charge between two and three times the average fuel price at the end of the rental period for the United Kingdom as stated on this EU fuel index. The price per litre will be stated on your rental agreement. .This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customer's rental.
The price per litre will be stated on your rental agreement plus a processing fee of 27.59 Euro.This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customers rental.
Electric Vehicles
How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.
What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?
We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:
Battery Charge | Fixed cost (inclusive of VAT) |
If you return the electric vehicle with 70% or more battery charge. | No Cost |
If you return the electric vehicle with between 11%-69% battery charge. | PLN 89.56 |
If you return the electric vehicle with 10% or less battery charge | PLN 158.63 |
Special Equipment: All prices are inclusive of tax. Child Seat (1-4 years) EUR 36.90/ rental, Child Booster Seat (5-12 years) EUR 18.45/ rental, Snow Chains 2.46/ day, maximum EUR 24.60. Winter Tires from 15th November till 15th March all cars are equipped with winter tires at no additional fee. Outside this period winter tires are available on request with at an additional cost of EUR 4.92/ day, maximum EUR 49.20. GPS is available at EUR 8.61 / day, up to a maximum charge of EUR 86.10 / rental (a deposit of EUR 123.00 will be required).
Surcharge: All pick-ups after 10:00 PM (even if the location is opened in the system) will be charged with a Meet Late Arrival (MLA) fee of EUR 36.90 (tax included).
Penalty Charges are as follows (non-taxable):
Lost car documents - PLN 246.00
Lost Car Registration Plates = PLN 246.00
Seats cleaning: PLN 246.00 You are responsible for all fines resulting from traffic and criminal offences.
Customer is responsible for all fines resulting from traffic and criminal offences. An administrative charge of PLN 98.40 will apply per case.
Can I let anyone else drive?
Yes, but only if we have approved them. You must not let anyone else drive the vehicle.
We charge a fee for every Additional Driver we allow to drive the vehicle. The price you can expect it to be 33.005 PLN and 38.94 PLN per day, per drive.
If you rent the vehicle for more than 5 days, you will only be charged for a maximum of 6 days and get cover for the duration of your rental, up to 30 days.
All additional drivers must meet our age, driving licence and ID requirements.
If any additional driver is outside of our age restrictions, we will also charge a driver surcharge.
Do you offer a Meet and Greet service?
No, unfortunately we are unable to offer a Meet and Greet service at this time.
Can I pick up the vehicle outside your normal opening hours?
Yes, some airport and train station rental locations offer an out of hours pick-up service where you can collect the vehicle and any optional extras outside the rental location’s normal opening hours.
The out of hours pick up fee is 153.75 PLN.
My rental has a mileage allowance. I have driven more than the allowance, how much will I pay for excess mileage?
Many of our vehicles are provided with unlimited mileage. If a mileage allowance applies, it will be stated on your rental agreement and in your booking confirmation email. If you go over the mileage allowance, the price depends on the vehicle and location, but you can expect it to costs between 0.12 EUR and 0.25 EUR for every kilometre you have driven over the allowance. Your excess mileage charge will be stated on your rental agreement.
Can I smoke in the vehicle?
No, you are not allowed to smoke in it. If we believe anyone has smoked in the vehicle during the rental period, a specialist cleaning charge of 492.00 PLN will apply.
Are there any roads or zones where I need to pay a fee before I can enter?
No, there are no roads or zones where you need to pay a fee before you can enter.
We recommend you check the Internet to find out about any restricted areas before you travel. Websites such as www.urbanaccessregulations.eu provide useful information. If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle. We are unable to tell you about any other restricted areas.
I have been caught speeding, and did not pay a parking charge, what will I have to pay?
You are responsible for all fines and charges issued as a result of you or your additional drivers using the vehicle. Fines and charges could include:
If a fine or charge is sent to us because you have not paid a charge or complied with the law, we will take payment for:
I have left the interior of the vehicle very dirty and made it smell. Will I be charged to clean it?
Yes, if the interior of the vehicle is especially muddy, dirty, stained or smelly, and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge of 98.40 EUR.
Roadside Assistance
What happens if I break down because of a mechanical failure?
All our vehicles are maintained to the manufacturers standards, and they are roadworthy when you pick them up so mechanical failure in our vehicles is rare. So long as you are using the vehicle in a country we have agreed to, we provide roadside assistance or recovery free of charge. You can only use our roadside assistance provider to help you. You will find their contact details inside the vehicle.
What happens if I break down because of a non-mechanical failure or in another country?
You must tell us if you break down or have an accident. If you need roadside assistance, we will arrange this for you but you will have to pay for it. You will also be charged for any costs we incur getting the vehicle back on the road in the country of rental. This may include, but is not limited to:
What products do you have to protect me if I break down because of a non-mechanical problem?
Roadside Assistance Plus provides roadside assistance if you break down as a result of…
Provided you are using the vehicle is a country we have agreed to.
You will only need to pay for the costs of any additional items needed to get the vehicle back on the road, like fuel or tyres.
What happens if I do not return the incident report form or European accident form?
If you are involved in an accident, or the vehicle, keys, any accessories, any vehicle documents or any optional extras are damaged, lost or stolen; you must complete and return an incident report form and if available, the European accident report form. If you fail to send them to us, we will charge you an incident report form administration fee of 79.95 EUR.
Periodical Inspections
During the entire rental period, you are obliged to observe the upcoming periodical inspection warnings:
and verify them against odometer reading.
If an inspection is necessary, you are obliged to immediately inform the nearest car rental station.
If you fail to inform the station immediately, BUDGET
(group: A,B,C,D,I,J,M,N – penalty of PLN 5000 net; group: E,F,G,H,K,L,O,P - penalty of 10000 PLN net)
at the same time BUDGET reserves the right to claim the proprietary penalty up to the amount of the actual damage
The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.
Customers with disabilities
I have a disability; do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.
I have a disability; do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.
Popular optional extras to rent
I have small children; do you offer child seats?
Yes, we offer baby, infant, child and booster seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In Poland, all children must normally use a child car seat until they're 12 years old or 150 cm tall.
How much are your child seats?
The fee for renting a seat will depend on where you're renting but you can expect it to cost between 99,00 PLN - 217,71 PLN per rental.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 615,00 PLN and 1230,00 PLN on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I'm not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on where you're renting but you can expect it to cost between 48,99 PLN and 57,81 PLN a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 30 days.
If the GPS is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost you 861,00 PLN on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you rent a GPS from us, it won’t give you speed camera information.
Do you offer an audio tour guide service on your GPS?
Yes, an audio tour guide service is available
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices, but transmission is available only on Polish territory. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. We'll give you these terms and conditions at the rental location.
Please note: In many countries, including Poland, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you’re driving in.
How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi will depend on where you're renting but you can expect it to be between 68,99 PLN and 81.41.PLN a day.
If the mobile Wi-Fi device, the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost up to 861,00 PLN net on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I’m intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.
Winter equipment to rent
I'm concerned about the road conditions, do you offer all-weather tyres?
Yes, if the rental location you're hiring from is in an area where it's illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.
Not sure if you need all-weather tyres? Please ask a member of our team.
I'm going skiing, do you offer snow chains?
Yes, if the rental location you're hiring from is in an area where it's allowed to drive with Snow Chains we provide this service and the fee will be added to your rental fee. You can ask to have these but we recommend that you take only winter tyres. All of our cars are equipped with Winter tyres during the winter season.
Snow chains are also available in some other rental locations. The fee for snow chains depends on where you're renting but you can expect it to be 369,00 PLN for rental.
We can't fit snow chains for you, and we can’t arrange for them to be fitted.
Not sure if you need snow chains? Please ask a member of our team.
I've brought my own skis with me, do you rent ski racks?
No, unfortunately we do not offer ski racks at this time.
I've left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I'm moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I'm moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.
Optional extras available to buy
I've left my USB charger behind, do you sell them?
No, unfortunately we do not sell USB chargers at this time.
I've left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile chargers at this time.
I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car chargers at this time.
I've left my iPhone cable behind, do you sell them?
No, unfortunately we do not sell iPhone cables at this time.
International journeys outside Poland are permitted for certain countries but generally require prior approval by Budget.
If approved by Budget, a Cross Border Fee (CBD) is payable. This amounts to PLN 55.35 per day and a maximum of PLN 553.50 per rental.
If approval has been given, the following provisions shall apply:
What countries am I allowed to take the vehicle to?
Depending on the make and model of vehicle, you are only allowed to use the vehicle in the following countries:
Entry into Croatia (HR) is only allowed for vehicle groups A, B, C, D, I, J, O and K.
Entries into Italy (I) and San Marino (RSM) is restricted for car groups L and H
You are not allowed to use the vehicle in the Albania (AL), Armenia (AM), Azerbaijan (AZ), Bulgaria (BG), Bosnia-Herzegovina (BIH) Belarus (BY), Cyprus (CY), Estonia (EST), Georgia (GE), Greece (GR), Iceland (IS), Kazakhstan (KZ), Kosovo (RKS), Latvia (LV), Lithuania (LT), Macedonia (MK); Malta (M), Moldavia (MD), Montenegro (MNE), Romania (RO), Russia (RUS), Serbia (SRB), Turkey (TR), Ukraine (UA) and any country outside continental Europe.
Not allowed are also: Balearic Islands, Canaries, Corsica, Crete, Sardinia
Can I buy a product to allow me to drive in other countries?
No, regrettably, we do not offer any products which enable you to drive in other countries.
What do I have to do to take the vehicle outside the country?
Unlike Poland, which maintains the electronic registry of vehicle registration (CEPIK), other countries require original copy of the vehicle registration document. As a service, we will supply you with it. To request the document, you will have to contact the rental station or the reservation team in advance (only Monday-Friday). The document will be available for pick up at the agreed rental location within 2 working days.
Omitting this, you risk being refused to enter the foreign country or pay a fine there during a roadside check.
ATTENTION: In addition, a driving license in a form of physical document is obligatory outside Poland. As of today, your digital driver's license entitles you to drive only within Poland. Lack of a valid entitlement to drive outside Poland may result in a penalty for which we are not responsible.