Rent a Car at Shop 1 New Centre

• Retain your reservation confirmation number as it is necessary for modification, cancellation or no-show refund requests. Changes to your prepay reservation must be made either on Budget.com, Budget.com.au or Budget.co.nz or at the rental counter. At time of change, current rates, taxes and fees apply.
• Your credit or debit card will be charged upon reservation confirmation. Method of prepayment toward your rental may not be changed after confirmation.
• Debit cards are not accepted at some Budget locations and are not a recommended form of prepayment.
• While a debit or prepaid charge card is an acceptable form of rental prepayment online, they may not be accepted for the credit hold required when you pick up your vehicle.
• Please review the terms and conditions on our confirmation page regarding credit or debit card acceptance at the location. To release the vehicle to you at time of pick-up, all rental terms and conditions must be met, regardless of your original prepayment.
• Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a vehicle at any location. One of the above mentioned cards must be presented. Prepaid Debit/Gift cards are accepted at time of return only.
• The same credit or debit card used to complete an online Pay Now reservation must be presented at the rental pick-up counter as a form of identification.
• Generally, at the time of rental, we'll require an authorization hold on your credit card or debit card. A prepaid charge card is not accepted for this required hold.
• The card presented at pickup will be the card of record for the rental.
• If you use a debit card at a location that accepts them, we will perform a credit check to ensure credit worthiness before releasing the vehicle and you must also present a second form of current identification.
• Prepaid reservations are only offered at participating locations.
• Upon paying your rental with a Debit Card, Budget will generally request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole, discretion, to request extra value based on certain factors as we deem appropriate. Some exceptions may apply. THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE.
• If you selected Fuel Service Option, fuel price isn't included in your reservation total, but prevailing market rate will be added when you return your vehicle .
• Budget accepts most major credit cards as credit identification at the time of rental. Accepted credit cards: Budget Charge Card, American Express, AT&T Capital, Diner's Club Intl, Discover, China Union Pay, GE Capital, JCB, MasterCard, PHH, Sears and Visa. Some locations may not accept each of the referenced cards.
• Coupons may be applied to prepay rentals. Vouchers or Budget rental certificates cannot be used in conjunction with a prepay reservation.
• Gift Cards (Budget or any other) are not allowed on prepay reservations.
• When the rental is over, we will process the reversal but the bank may take time to post it back to the account - unless you already paid toward your rental, in which case the hold will be only $100 USD. While this hold is in place, the funds will not be available for your use.
• Budget is not responsible for any returned checks or overdrafts based on this policy.
• Your quoted rental rate is based on the exact parameters (locations, dates, etc.) of your particular rental - changing your confirmed reservation parameters could result in a different rate.
• There is no fee for making the following changes: vehicle type, options (GPS, protections, etc.), rental period dates/times, adding other drivers, switching between participating prepay pick-up locations within the same country. To change to a non-participating location or one outside of the original pick-up country, you must cancel your original reservation (with applicable cancellation fee) and re-book at then current rates.
• Non-permissible changes include: method of prepayment; name on reservation; changing your pick-up to a non-participating prepay location or one outside of the original pick-up country. If you still wish to make these changes, you must cancel your original prepay reservation with applicable cancellation fee and re-book at then current rates.
• At time of rental pick-up, location rental qualification rules apply. The name on all rental credentials (license and credit or debit card) must match the name on the reservation. If the names do not match, it is deemed a non-permissible change to your prepay reservation and must follow procedures to cancel and re-book at then current rates (with applicable cancellation or no-show fees).
• At the time of pick up, driver must present a valid driver's license and credit card (or debit card at participating locations) in the driver's name. A prepaid charge card is not an acceptable credential. All drivers must have a safe driving record.
• At time of pick up, driver must present a valid, drivers license and credit or debit card in the driver's name. If the drivers license is not U.S.-issued, you must present your drivers license and either a passport or a Canadian enhanced license in the driver's name.
• At the time of rental, the renter or authorized driver may be subject to an electronic DMV check from the issuing state of the driver's license, or may be asked to sign a declaration attesting to specific criteria.
• Positive identification in addition to your driver's license may be required.
• Your total rental rate is calculated based on the information provided at time of reservation.
• Vehicles are rented on a daily (24-hour) basis. There is a 29-minute grace period for returns. After 30 minutes late, a 3/4-day late charge + $.01 + taxes apply. After 90 minutes late, full-day late charges + taxes apply. There is no grace period for rental fees, surcharges and optional equipment or protections charges, so full-day late charges will apply for these items.
• Extensions or late returns result in additional charges.
• Rather than requiring customers to be 25 to rent, Budget now rents to customers between the ages of 21-24 with a valid credit card and driver's license. At time of rental, we will automatically apply an additional underage surcharge for these drivers.
• The collection, use and retention of your information, including your personally identifiable information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject to our Privacy Notice.

Cancellation Policy

• Changes to a reservation must be done at Budget.com, Budget.com.au, or Budget.co.nz using the "Modify/Cancel" option.  Any changes to the reservation may impact the rental charges.  If a prepaid reservation is cancelled more than 24 hours before the pickup time, a $50.00 USD cancellation fee will be assessed.
• If you need to cancel during the 24 hour period prior to the scheduled pick-up time, we will refund the full prepaid amount less a $150 USD processing fee. 
• If you do not cancel the reservation prior to the time of pick-up and the rental vehicle is not picked up on the rental date, no portion of the prepaid amount will be refunded.
• If you return the vehicle before the original return date (early return), you will not be refunded any portion of the payment.
• All refund requests must be submitted within six months of the scheduled rental pick up date. No refunds will be granted after this six month window.
• Underpayments will be handled at the counter at time of rental return. Unfortunately, we can't promise that your prepaid daily vehicle rate will apply if you change vehicle types, lengthen or shorten your rental period or change your pick up location.
• Upon returning the vehicle, Budget will process a release of the unused portion of the hold subject to your bank's procedure. This hold may take up to two weeks to be released by your bank.
• If you have already paid toward your rental using a debit card, we will reverse any hold when the rental is over. The bank, however, may take time to post it back to your account. While this hold is in place, the funds will not be available for your use.

Supplemental Liability Insurance is not available at this location.

Damage Waiver (CDW)

In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged (or the amount you pay to replace any keys, accessories or vehicle documents that are lost, stolen or damaged).

The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form.

Normally Between ZAR 80.00 and ZAR 200.00 per day.

Super Damage Waiver (SCDW)

An excess reduction product which reduces your damage waiver excess to zero (or, if higher, the amount shown on your Rental Agreement Form).

Normally Between ZAR 150.00 and ZAR 410.00 per day.

Theft Protection waiver (TP)

In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Theft Protection waiver reduces the amount you pay if the vehicle is stolen during the rental period.

The amount you pay will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form.

Normally Between ZAR 68.00 and ZAR 175.00 per day.

Super Theft Protection waiver (STP)
An excess reduction product which reduces your theft protection excess to zero.

Normally Between ZAR 153.00 and ZAR 445.00 per day.

Windscreen protection Tyre & Third Party Waiver

WTTDW includes damage to the windscreen and tyres of a vehicle and third party incidents. These three items can be defined as follows:

Windscreen: Any window in the vehicle is covered under WDTTW. This includes door windows, rear window and windscreen.

Tyres: The vehicle's tyre, including the spare wheel. The metal rim, hubcaps and alloy mags wheels are also covered under WTTDW.

Loss of tyres, rims or hubcaps are not covered under WTTDW but will fall under the Theft Loss Waiver.

Third Party: Third Party: Renters are liable for the first R15,000.00 in the event of a third-party damage, by accepting WTTDW the liability is reduced to zero*.
Normally Between ZAR 90.00 and ZAR 101.00 per day.

Personal Accident Insurance (PAI)

Covers the driver of the vehicle and personal items in the vehicle in the event of an accident.

Refer Personal Accident Insurance which is underwritten by Guardrisk Insurance Company Limited. You will need to agree to their terms and conditions.

Normally ZAR 55.00 per day

Minor Damage Waiver

This product is available at the point of rental check-out. This cover includes any damage to the body of the vehicle up to the amount of R5 000 including but not limited to scratches, dents or minor collisions. Should MDW be accepted and the damage exceeds R5 000, the CDW liability will apply, depending on the waiver option chosen.

Normally ZAR 52.00 per day

Hail Damage Waiver
This product is available at the point of rental check-out. This cover includes the cost of repairs for all hail-related damages to the vehicle's body or windscreen.

No liability charges apply when HDW is taken. However, if this is declined the Collision Damage Waiver will apply and it will be charged double in the event of hail damage, depending on the waiver option chosen.

Normally ZAR 25.00 per day

Roadside Assistance Plus

This product provides roadside assistance without any additional costs being charged if you break down as a result of vehicle failure you have caused (this includes lost keys).

Normally ZAR 53.00 per day

We accept:

Accepted Avis Honoured Credit/Charge Cards, Actos, Fixed Value and Full Credit Vouchers

• American Express 
• Diners cards
• Visa cards
• Mastercard cards 
• WEB/GEB rentals
• Hybrid Cheque card
• Selected debit cards

We don't accept Maestro cards, Visa Electron Cards, Cirrus cards, JCB cards, any pre-paid cards even if they carry the Visa or MasterCard logo or any other cards not listed above.

We also do not accept cash.

Debit cards are not accepted.

Drivers license must be valid for a minimum of one year. Renters and additional drivers must be in possesion
of a valid unendorsed drivers license in country of residence. License must have a photo and must be signed.
In the event that a photo is not present, an ID document or passport with a photo is required for identification of the renter.

 

Foreign renters will need to produce a valid passport at time of rental. An International Drivers
License is required for foreign renters.

To avoid possible complications when collecting a vehicle Budget advises foreign travellers to produce
a drivers license which has been issued in the same country as their passport.

Public liability insurance is with in accordance of the insurance laws of the country. Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.

Additional drivers must meet the same requirements as the primary driver. Charge of ZAR 532.00 per driver/rental, plus VAT.

Additonal driver weekend restrictions (rentals from Thurs 00:01-Mon 00:00) 
Inbound:  one additional driver permitted which must be a direct family member. Renters must produce a flight boarding pass/e-ticket printout (within one week of rental check out). Applicable at all locations.
Local, weekend, commercial: one additional driver permitted which must be a direct family member. Only applicable at airport locations and Sandton Gautrain, not permitted at off-airport locations.  Boarding pass/e-ticket must be produced (flight must be on the same day as the rental check out ). Name on the boarding pass must be the same as the renter.
All other local credit card or prepayment rentals: no additional drivers permitted over weekends.

Minimum Age: 18 years

Maximum Age: None, however Super PAI is not available to persons over the age of 75.
Young Driver Surcharge: Drivers aged 25 and under. A charge of ZAR 165.00 per day will apply.

 

Rates including unlimited mileages are not applicable to South African residents. To qualify for unlimited mileage rates, renters must produce an international passport and return airline ticket to their country of origin, South African renters can obtain quotes on www.budget.co.za.

Unless we agree otherwise, you are only allowed to use the vehicle in:

• Botswana
• Namibia
• Eswatini
• Lesotho

You are not permitted to enter the below countries:

• Malawi
• Angola
• Zambia even if returning to South Africa.

One-way cross border rentals into Zimbabwe and Mozambique are not permitted. Entry into Zimbabwe & Mozambique by approval only?

If you want to drive outside of South Africa, your rental will be subject to a cross border fee of ZAR 2385.00, and you must agree this with us in advance of travel. If you want to drive to Swaziland and Lesotho a fee of ZAR 848.00 will apply.

Renters wishing to enter Namibia, Botswana, Lesotho and Swaziland must be in possession of a letter of authority obtainable from an Avis agent at the time of rental.

Please note that if you are permitted to take the vehicle outside of South Africa, it is your responsibility to make sure you comply with legal requirements applicable in the relevant country/countries you travel in.